Contact

We’re always happy to help.

Whether you have a question about a product, an order, shipping, returns, or anything else, our customer support team is here to assist you.

Get in Touch

Email: info@christmasshop24.com

Telephone: +44 0333 090 81 60

Customer Support Hours

Monday to Friday
9:00 AM – 5:00 PM (UK Time)

We aim to respond to all enquiries within 1–2 business days.

Before You Contact Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• Details of your enquiry

Order & Delivery Enquiries

Please note that we work with a network of trusted suppliers and fulfilment partners. Processing and delivery times may vary depending on the product ordered, supplier location, stock availability, and seasonal demand.

If you are contacting us about an order, including your order number will help us provide an update more quickly.

Returns & Refunds

For information about returns, refunds, and cancellations, please refer to our Shipping & Returns Policy.

Business Enquiries

For business, partnership, or media enquiries, please contact:

info@christmasshop24.com

Thank you for choosing ChristmasShop24.com. We appreciate your support and look forward to helping make your Christmas season magical.